QuickBooks OLSU 1013 takes place when QuickBooks fails to communicate with your bank or financial institution. It can occur when you have authorized an inactive bank account for online banking in QuickBooks. Improper setting of online banking in QuickBooks can also promote error OLSU. When the error occurs, you may not be able to update your account information or download the latest transactions from your bank. For effective troubleshooting of the banking error code OLSU 1013 in QuickBooks.
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Causes of QuickBooks Error OLSU 1013
Any issues at your bank can lead to “QuickBooks Error OLSU 1013”.
Any unacknowledged improvements or changes in administrative offerings, Web connect or Direct connect.
There might be an Inactive Bank Account entitled for QuickBooks Online Banking.
The servers are down or poor internet connection can also result in Error OLSU 1013.
Issues with the records in your company document.
How to Resolve QuickBooks Error OLSU 1013?
Solution 1: Enable TLS 1.2 Protocol
Firstly, open Internet Explorer 11 and ensure that you have the latest version.
Click the Gear icon on the upper right corner.
Now, go to Internet Options and click on the Advanced tab.
Scroll down in the Security Section, unmark USE TLS 1.0, and mark USE TLS 1.2
After that, click on Apply and Ok.
Close all the running programs and restart your system.
Solution 2: Create a new company file
If there are issues with your bank or servers, then follow these steps:
Go to the QB File menu and choose New Company
Then, click on Express Start.
Add the bank account facing problems.
Set up the account for Bank Feeds on the new test company.
Download Bank Feed Transactions to test the account.
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Quickbooks error code OLSU 1013 appears when Quickbooks is not able to communicate with the financial institution. Bank accounts required for online banking in Quickbooks might be inactive, which results specifically in the occurrence of Quickbooks error code OLSU 1013.
Solution : Modifying the internet settings.
Open Internet Explorer.
Reach the gear icon and then the internet options.
Go to the Advanced tab.
Move to the Security section. Enable TLS1.2 and uncheck TLS 1.0 .
Restart the system
With this we finish the article to fix Quickbooks error code OLSU 1013 and you are now able to resolve Quickbooks error code OLSU 1013. If the error still bothers you, reach out to QBSsolved at 1-888-910-1619 and our team will assist you to fix Quickbooks error code OLSU 1013.